Excellence is the space between average and exceptional. It’s our ability to exceed expectations and consistently deliver superior quality. In developing habits of excellence, we achieve influence and stand out from the pack. By cultivating a culture of greatness, we attract new supporters and win the loyalty of long standing associates.

1. Quality Means Consistency

Aristotle said that, “Excellence is not an act, it’s a habit.” To gain a reputation for quality means delivering great results every time. Hit-and-miss performers are neither trusted nor respected. On the other hand, those who repeatedly demonstrate competence in all that they do gain credibility with their contacts.

2. Excellence Means Improvement

Pat Riley, basketball coach, defines excellence as “the gradual result of always striving to be better.” Organizations with a spirit of excellence continuously improve. They also make sure to be better tomorrow than they are today. Excellent leaders are insatiable learners. Since we are constantly growing, we always have fresh insights to impart to one another. Therefore we have new abilities to contribute to any organization or business we are involved.

3. Greatness Means Creativity

Creativity attracts others to us and to our organization. We enjoy interacting with people who open up our imaginations through the originality of their efforts. Our creativity also gives rise to excellence by facilitating problem-solving abilities. Sometimes creative people break new ground. At other times we simply find innovative ways to apply existing ideas. Either way, we add value, by enabling our association to move beyond the obstacles that had previously been holding it back.

4. Excellence Means Going the Extra Mile

“To excel” literally means to go beyond average. Responsible people can be counted upon to do what is expected of them. Excellent people routinely do more than asked because of the desire to see the group and its members thrive. Persons of excellence deliver results in such a way that leaves everyone pleasantly surprised.

People react positively to excellence with loyalty and they reward excellent leaders with support.  Doing your best in every situation that you find yourself in is not difficult to do therefore, greatness is not hard to achieve. 

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